Last updated: 21 October 2026
1. Who we are
Elitnes IPTV (“we”, “us”) runs the website elitnes.vip and provides IPTV subscriptions. We are responsible for the personal data described in this policy. You can contact us about privacy at any time on WhatsApp at +44 7868 240819.
2. Data we collect
- Contact details you share when you message us, such as your name and WhatsApp number.
- Order details, including the plan you bought, dates of activation and renewal, and payment confirmation. We do not store full card details.
- Technical details needed to activate your service, such as your device type or MAC address.
- Website data automatically recorded in our hosting provider’s server logs, such as your IP address, browser type and the pages you visit.
3. How we use your data
- To provide, activate and support your subscription (performance of a contract).
- To reply to your questions and send renewal reminders (legitimate interests).
- To prevent fraud, abuse and account sharing (legitimate interests).
- To keep accounting and tax records (legal obligation).
We never sell your personal data.
4. Who we share it with
- WhatsApp (Meta), when you choose to message us there.
- Payment providers that process your payment.
- Our website hosting provider, which stores server logs.
- Google Fonts, which delivers the fonts used on this website. Your browser connects to Google’s servers to download them, which shares your IP address with Google.
5. Cookies
This website does not use advertising or analytics cookies. If we add any in future, we will update this policy and ask for your consent where required.
6. How long we keep your data
We keep your data for as long as your subscription is active and for a reasonable period afterwards to help with renewals and support. Accounting records are kept for up to six years, as required by law.
7. Your rights
Under data protection law (the GDPR in Ireland and the UK GDPR) you have the right to access, correct or delete your personal data, to restrict or object to how we use it, and to receive a copy of it. To use any of these rights, message us on WhatsApp. You also have the right to complain to the Data Protection Commission in Ireland at dataprotection.ie or the Information Commissioner’s Office (ICO) in the UK at ico.org.uk.
8. Security
We take appropriate technical and organisational measures to protect your data, and our website is served over a secure HTTPS connection.
9. Children
Our service is intended for adults. We do not knowingly collect personal data from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.