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Terms & Conditions

Please read these terms carefully before you buy or use an Elitnes IPTV subscription.

Last updated: 21 October 2026

1. About these terms

These terms apply to the Elitnes IPTV website at elitnes.vip and to every subscription you buy from us (“Elitnes”, “we”, “us”). By placing an order or using the service you agree to these terms.

2. The service

Elitnes provides access to an IPTV streaming service that you watch through a compatible player app on your own device. The channel line-up and on-demand library may change from time to time. We work hard to keep every channel available, but we cannot guarantee that a particular channel or programme will always be available.

3. Orders and payment

  • Orders are placed by contacting us on WhatsApp. Prices are shown in euro (EUR) on our website.
  • Plans are prepaid. We activate your subscription once payment is confirmed and send your login details on WhatsApp.
  • We may change our prices at any time, but a price change never affects a plan you have already paid for.

4. Devices and connections

Each plan allows a set number of devices to stream at the same time (1, 2 or 3). You may install the service on more devices, but only the number included in your plan can watch simultaneously. Sharing, reselling or publishing your login details is not allowed and may lead to suspension without a refund.

5. Duration and renewal

Your subscription lasts for the period you paid for (1, 3, 6 or 12 months) from the date of activation. There is no contract and no automatic renewal. To continue watching, you can renew at any time by contacting us.

6. Your responsibilities

  • Provide a stable internet connection and a compatible device.
  • Keep your login details private and secure.
  • Make sure your use of the service complies with the laws of the country where you use it.
  • Do not attempt to copy, record, redistribute or interfere with the service.

7. Availability and support

We aim for 99% server uptime, but the service may occasionally be interrupted for maintenance or by events outside our control. Our support team is available 24/7 on WhatsApp to help you.

8. Refunds

New subscriptions are covered by our 15-day money-back guarantee. Please see our refund policy for full details.

9. Suspension and termination

We may suspend or end your subscription if you break these terms, for example by sharing your login or using more connections than your plan allows. You may stop using the service at any time.

10. Liability

To the extent permitted by law, our total liability to you is limited to the amount you paid for your current subscription. We are not responsible for losses caused by your internet provider, your device or third-party apps. Nothing in these terms limits your statutory rights as a consumer.

11. Changes to these terms

We may update these terms from time to time. The latest version is always published on this page with its “last updated” date.

12. Governing law

These terms are governed by the laws of England and Wales. If you live in Ireland, you also keep the protection of the consumer laws that apply where you live.

13. Contact

If you have any questions about these terms, contact us on WhatsApp at +44 7868 240819.